How the Internet of Things is Transforming Customer Experience
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NOVEMBER 20, 2018
In fact, IHS Markit expects that by 2030, 125 billion devices could be connected via the IoT. By incorporating the IoT, it is possible to not just improve sales but even enhance customer experience. But the IoT is not limited to the B2C segment. For example, Rolls-Royce uses the IoT in their engines for commercial aircraft.
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