Remove 2030 Remove B2C Remove CRM Remove Sales
article thumbnail

How the Internet of Things is Transforming Customer Experience

LiveChat

In fact, IHS Markit expects that by 2030, 125 billion devices could be connected via the IoT. By incorporating the IoT, it is possible to not just improve sales but even enhance customer experience. But the IoT is not limited to the B2C segment. A great way of accomplishing this task is by using CRM software like Salesmate.