Forging Connections in the Cloud: How SaaS Companies Can Leverage AI to Deliver a Superb Customer Experience
Netomi
APRIL 28, 2022
billion by 2030. B2B and B2C customers expect quick resolutions to their issues and if their expectations are not met, they are quick to churn to a competitor. billion in 2021, it is forecast to reach USD $703.19 And with this incredible growth, comes competition and a threat of losing customers if their expectations are not met.
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