Five Signs That It’s Time for a Fresh Start With Quality Management
Monet Software
AUGUST 29, 2018
Find out more , or check out this free online demo But this will only happen if your quality management team, those responsible for call analysis and agent coaching and feedback, are also being audited regularly. Is that the case at your contact center? Normal.dotm. If your QM efforts are falling short, Monet Quality Management can help.
48 
Let's personalize your content