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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. Upsell and cross-sell. In fact, upselling a current customer can be 68% more valuable than attracting a new customer. Marketers all around the world are opting for this kind of customer connection automation.

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Conversation Intelligence: The key to success in customer conversations

JustCall

billion , from 2022 to 2028, with a CAGR of 21.8%. Integration with Backend Systems and CRM Integrating the AI chatbot with your internal systems like knowledge bases and CRM databases can take its utility to the next level. Embedded intelligence with Helpdesk and CRM integration.