Revolutionizing Guest Services with Chatbots in the Hospitality Industry
Netomi
FEBRUARY 21, 2024
One such innovation that has gained considerable momentum is the use of chatbots. Chatbots have evolved significantly since the early days of simple automated responses. According to Salesforce , customers now expect that chatbots will be able to assist them, as 69% of consumers prefer to use chatbots.
Let's personalize your content