Select VoiceCom Blog

MARCH 1, 2023

Having a contact centre partner that prioritises calls keeps your customer’s wait time to a minimum, aiding your sales management and preventing opportunity loss. billion by 2027. 44% of customers who wait for 5-15 minutes start feeling frustrated, irritated, or angry. billion in 2027.

Customer Service 52

Customer Service Self service Wait times Chatbots 52

Netomi

APRIL 19, 2022

The Importance of the Customer Experience (CX) in Gaming. Proactive and supportive customers, gamers are extremely loyal – to others in their community, and to the games they know and love. How can companies deliver more effortless and timely support, across channels?

Customer Experience 64

Customer Experience Chatbots Self service Construction 64

Hodusoft

MARCH 10, 2022

The hosted IP PBX software market is expected to grow at a rate of 20% by 2027. This in turn helps reduce call waiting times, resulting in better productivity and efficiency. It helps them broaden their service offering, and deliver a better customer experience. Integrated Payment Gateway facility.

voip 98

voip Enterprise Finance Wait times 98

JustCall

APRIL 3, 2023

dollars by 2027. But what exactly is an inbound contact center solution , and how can you optimize your operations to provide the best possible customer experience? Streamline your processes Make sure your processes are streamlined to minimize wait times and increase efficiency.

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40

JustCall

APRIL 5, 2022

There’s a reason why the mobile VoIP market is expected to reach the $187 billion mark by 2027 – and why so many businesses are adopting this technology. Customers don’t have to spend money on reaching out to your team. This contributes to creating a more valuable customer experience. Quick and Simple Setup.

voip 52

voip Interactive Voice Response CRM Wireless 52

JustCall

APRIL 5, 2022

There’s a reason why the mobile VoIP market is expected to reach the $187 billion mark by 2027 – and why so many businesses are adopting this technology. Customers don’t have to spend money on reaching out to your team. This contributes to creating a more valuable customer experience. Quick and Simple Setup.

voip 52

voip Interactive Voice Response CRM Wireless 52

JustCall

APRIL 5, 2022

There’s a reason why the mobile VoIP market is expected to reach the $187 billion mark by 2027 – and why so many businesses are adopting this technology. Customers don’t have to spend money on reaching out to your team. This contributes to creating a more valuable customer experience. Quick and Simple Setup.

voip 52

voip Interactive Voice Response CRM Wireless 52