JustCall

APRIL 3, 2023

This is probably why the global contact center market size is growing at an exponential rate, expected to reach a value of 496 billion U.S. dollars by 2027. Personalize your interactions Customers appreciate a personalized experience, so try to personalize your interactions with them as much as possible.

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40

Quiq

NOVEMBER 9, 2021

Greater personalization: One of the big trends among consumers today is a desire for personalization. Today, nearly 80% of consumers want more personalization from retailers to enhance their shopping experience. billion by 2027. The market size of conversational commerce platforms was estimated to be around $5.94

Chatbots 52

Chatbots Upselling Abandon rate Surveys 52

JivoChat

MAY 13, 2021

billion by 2027, up from $365.5 E-commerce Statistics Show that Consumers Want Personalized and Prompt Customer Service. Many consumers will walk away from a brand that doesn’t have personalized, fast, and transparent customer service. You should know that: Customers want a personalized experience. Digital banking.

Banking 52

Banking Chatbots Self service Advertising 52

OctopusTech

NOVEMBER 21, 2022

Business owners can increase their client’s experience, lower additional costs or charges in payment methods, decrease cart abandonment rate, and improve their customer retention rate by choosing the best payment gateways for their eCommerce store.

Banking 62

Banking Accountability Abandon rate APIs 62