JustCall

APRIL 3, 2023

An inbound sales call center is an absolute necessity. This is probably why the global contact center market size is growing at an exponential rate, expected to reach a value of 496 billion U.S. dollars by 2027. Sales : Inbound call centers can also handle sales inquiries.

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40

JivoChat

MAY 13, 2021

Online stores with a social media presence have an average of 32% more sales than those without. Before COVID, online grocery sales were growing and becoming an important part of the retail industry’s future. with sales of over $5 billion in 2020. billion by 2027, up from $365.5 The industry is growing 23% year-over-year.

Banking 52

Banking Chatbots Self service Advertising 52

Quiq

NOVEMBER 9, 2021

Greater personalization: One of the big trends among consumers today is a desire for personalization. Today, nearly 80% of consumers want more personalization from retailers to enhance their shopping experience. billion by 2027. The market size of conversational commerce platforms was estimated to be around $5.94

Chatbots 52

Chatbots Upselling Abandon rate Surveys 52

OctopusTech

NOVEMBER 21, 2022

Business owners can increase their client’s experience, lower additional costs or charges in payment methods, decrease cart abandonment rate, and improve their customer retention rate by choosing the best payment gateways for their eCommerce store. Will that app help you to improve the conversion rate?

Banking 62

Banking Accountability Abandon rate APIs 62