Conversational AI: Trends to Watch in 2023
SmartAction
MARCH 7, 2023
Moreover, Gartner estimates that one in 10 agent interactions will be automated by 2026, an increase from the current 1.6% Trend #3: Actionable Intelligence Another burgeoning Conversational AI trend in 2023 relates to data, analytics and “actionable intelligence” around the conversational sides of a business.
Let's personalize your content