Is Your Organization Ready for the Top Contact Center Trends of 2022?
Playvox
JANUARY 13, 2022
As an example, 35% of surveyed CEOs report expanding employee benefits in the last twelve months in an effort to reduce employee churn. . It’s projected that this younger generation will make up approximately 27% of the workforce by 2025. . Gen Z is defined by technology and values. That’s the good news.
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