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IntouchCX Ranked As Leader By Frost Radar For Customer Experience Managament In North America

24-7 InTouch

MAY 30, 2024

Winnipeg, MB – May 30, 2024 – IntouchCX, a global leader in customer experience management, digital engagement, and technology solutions, has been recognized as a Leader by Frost & Sullivan in the 2024 Frost Radar for Customer Experience Management in North America.

Customer Experience 59
Customer Experience Coaching Best practices Government 59
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The Power of Women-Owned Call Center Partnerships

Outsource Consultants

MARCH 27, 2024

Women have always been a driving force behind call center excellence, ( 71% of global employees are women ) — but this representation has not scaled as quickly at the ownership level. Studies even show that companies with strong female leadership have higher employee engagement and retention.

Call Center 67
Call Center Government outsourcing call center workforce 67
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