How to Find Best Hybrid workforce Contact Center Software in 2022
Hodusoft
FEBRUARY 16, 2022
A Gartner survey suggests 30% of organizations will shift their on-premise contact center operations to remote by 2024. Recorded calls are a goldmine of data and help identify areas where training is needed, can be handy in settling any customer dispute, and a lot more. ? Advanced IVR. Predictive dialer.
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