Totango

APRIL 4, 2024

“What’s your company’s most important business outcome in 2024?” I recently hosted a webinar with four leaders from our team to learn how they work together to bolster retention, expansion, and upsells as a truly unified CS and sales front. Would everyone have the same goal, or would it vary from team to team?

Sales 89

Sales Upselling Accountability SaaS 89

Totango

FEBRUARY 13, 2024

With TrustRadius’ 2024 Most Loved Award in hand, Totango is proud to showcase how it is at the forefront of providing data-driven customer insights, helping companies across the globe prevent churn, increase revenue growth, and boost team efficiency. Across a large CSM team and a new Account Management team, that adds up.”

Upselling 106

Upselling SaaS Accountability Enterprise 106

SmartKarrot

SEPTEMBER 23, 2020

Most of the CSMs try various options before they finally realize the need for customer success software for SaaS. So, you can reach out to them for various upselling and cross-selling opportunities. by the year 2024. 3 How many accounts can a CSM handle? What questions do I ask a Customer Success Software vendor?

Metrics 11

Metrics CRM Accountability Upselling 11