Totango
DECEMBER 20, 2023
We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. All the while galvanizing internal collaboration across accounts and facilitating upsell/cross-sell opportunity and execution to grow our book of business.
Totango
APRIL 4, 2024
“What’s your company’s most important business outcome in 2024?” I recently hosted a webinar with four leaders from our team to learn how they work together to bolster retention, expansion, and upsells as a truly unified CS and sales front. Would everyone have the same goal, or would it vary from team to team?
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Horizon CX
FEBRUARY 29, 2024
Missed Opportunities for Upselling and Cross-Selling: Genuine care and personalized interactions create opportunities to upsell or cross-sell additional products or services. This can lead to higher turnover rates, decreased productivity, and a negative cycle of poor service.
ChurnZero
DECEMBER 7, 2023
With nearly 50% of their capacity spent on smaller accounts that accounted for around 10% of revenue, Smokeball ’s onboarding team felt overworked, and struggled to drive the most value during the onboarding process. Renewal / Expansion Hero: TruVideo Driving upsells and awareness with engaging in-app content. says Kevin.
Totango
FEBRUARY 13, 2024
With TrustRadius’ 2024 Most Loved Award in hand, Totango is proud to showcase how it is at the forefront of providing data-driven customer insights, helping companies across the globe prevent churn, increase revenue growth, and boost team efficiency. Across a large CSM team and a new Account Management team, that adds up.”
SmartKarrot
FEBRUARY 9, 2024
Customer Expansion and Growth Customer expansion and growth form the next crucial phases, where the challenges of upselling, cross-selling, and leveraging successful customer experiences come to the forefront.
Inbenta
DECEMBER 14, 2021
They can push promotions in a specific timeframe and recommend or upsell insurance plans by making suitable suggestions at exactly the right moment. Support diversification by recommending, cross-selling, or upselling appropriate products. Ask: Provide account access and support.
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