Remove 2023 Remove Call Logging Remove Customer Service Remove Scripts
article thumbnail

JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc. What Are the Pain Points in Call Management and Customer Support, and How Can JustCall and AirCall Address Them?

article thumbnail

8 Best Gong Alternatives in 2023 to Improve Sales and Leads

JustCall

Customer support Finally, consider the quality of customer support offered by the Gong alternative. Ensure that the vendor provides excellent support, such as documentation, training, and responsive customer service, in case you encounter any issues or need help with the software. Salesken SalesLoft Avoma Wingman 1.

Sales 52
article thumbnail

Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas

AWS Machine Learning

In October 2023, SageMaker Canvas announced support for foundation models among its ready-to-use models , powered by Amazon Bedrock and Amazon SageMaker JumpStart. Keeping up with this volume while giving customers immediate answers is challenging without time to research between calls.