Quadient

JULY 21, 2022

Customer Experience Management Maturity. Thu, 07/21/2022 - 14:48. Dit vereist dat klantencommunicatie en digitale interacties uit een gecentraliseerde strategie voor customer experience management (CXM) komen, op basis van een compleet inzicht in wat klanten denken, voelen en zich gedragen. j.shah-thiel.

Customer Experience 40

Customer Experience Management Journey mapping APIs 40

Quadient

JULY 21, 2022

La maturità del Customer Experience Management. Thu, 07/21/2022 - 14:55. Spinte dalla necessità di offrire una customer experience (CX) di qualità maggiore, molte aziende hanno iniziato a trasformare i propri processi comunicativi per entrare in contatto con i clienti tramite i canali da loro preferiti.

Customer Experience 40

Customer Experience Management APIs Big data 40

AWS Machine Learning

SEPTEMBER 9, 2022

This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform. The platform has shown a 3% boost to customer engagement metrics tracked (liking a show, following a creator, enabling upcoming show notifications) since its launch in May 2022. Solution overview.

Personalization 71

Personalization APIs Engineering Metrics 71

AWS Machine Learning

SEPTEMBER 9, 2022

It’s designed to provide a seamless customer experience to listeners and creators by debuting interactive live audio shows from your favorite artists, radio DJs, podcasters, and friends. However, as a new product in a new space for Amazon, Amp needed more relevant data to inform their decision-making process. Solution overview.

Analytics 68

Analytics Engineering APIs Metrics 68

Quadient

JULY 21, 2022

Thu, 07/21/2022 - 15:04. Os líderes digitais coletam dados e obtêm informações valiosas com a ajuda de modelos de dados padrão, Inteligência Artificial (IA) e análise de big data. Customer Experience. Maturidade na gestão da experiência do cliente. j.shah-thiel. Introdução. Comunicações do cliente. Experiência.

APIs 52

APIs Big data SaaS Chatbots 52

Quadient

JULY 21, 2022

Thu, 07/21/2022 - 15:01. Los líderes digitales recopilan datos y obtienen información valiosa con la ayuda de modelos de datos estándar, inteligencia artificial (IA) y análisis de big data. Customer Experience. Madurez de la gestión de la experiencia del cliente. j.shah-thiel. Introducción. Experiencia del cliente.

APIs 40

APIs Big data SaaS Chatbots 40

Callminer

JULY 15, 2019

Thursday, July 25th Customer Experience. Creating Customer Service Super Agents with Data, Tech and Coaching featuring Forrester. Billion in 2022. Check out the links and info below to see why AI is such a big deal in the modern business realm. Thursday, July 26th Customer Experience.

Telecommunications 28

Telecommunications Contact Center Analytics Employee engagement 28