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Creating a Successful Call Center Culture

Global Response

Clearly, turnover and agent attrition continue to be major challenges—and a great way to combat them is creating a more positive call center culture. For a call center outsourcing partner with a built-in culture you can trust, connect with an expert from Global Response so we can show you how our exceptional culture can support your goals.

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CX Agent Burnout – How to Deal

Anexa BPO

Based on this data, it’s clear that customer satisfaction has never been more critical, and in fact, it’s the single most deciding predictor of success in 2022. Incorporating a robust suite of customer-centric outsourced services can make the difference in a company’s ability to meet the expectations of the discerning 2022 consumer.