10 Essential Call Center Features to Look Forward in 2021
Hodusoft
DECEMBER 17, 2020
Key Features of Call Center Software. Below mentioned are some of the essential features to look forward to in 2021, have a look: Predictive Dialer: Predictive dialer is an important feature of a call center software solution that enables agents to connect with the call as soon as they become available to take the next call.
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