Remove 2021 Remove Consulting Remove Technical Support Remove Upselling
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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. She is the CEO of CSM Practise, an international customer success management consulting company.

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Understanding the Joint Success Plan: A Tool for Outcome-Based Customer Success Management

ChurnZero

From technical support to renewals and upselling, this role might be one of the most confusing and misunderstood jobs in all of tech. . Strong delivery for, and relationships with, your champions will most certainly make an impact on your future renewal and upsell opportunity outcomes. Executive Sponsor: .

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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

A leader in the programmatic industry, Amanda joined the Pixalate team in September of 2021. ?? In recognition of its efforts in helping customers to extract the most value from their data, Sumo Logic was awarded the Best Business Intelligence/Analytics Solution of 2021 by Computing’s Technology Product Awards. EMEA, and APAC. .