2021 Cloud contact Employee engagement Time management 
CSM Magazine
JUNE 14, 2022
When it comes to digital transformation, the huge potential of South Africa is fast becoming a reality thanks to the arrival of new Amazon Web Service (AWS) Region in Cape Town in 2021, comprising three availability zones.
Liveops
MARCH 11, 2021
A 2021 Enterprise Blueprint for Remote Work: 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition. Give your agents time to adapt. Now the hard part is managing the engagement and productivity of those team members. Try not to align employee happiness with employee engagement.
Liveops
MARCH 15, 2021
A 2021 Enterprise Blueprint for Remote Work: 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition. Give your agents time to adapt. Now the hard part is managing the engagement and productivity of those team members. Try not to align employee happiness with employee engagement.
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