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B2B Has Its Own CX Challenges

Anexa BPO

Anexa is a customer service veteran, with an exceptionally skilled workforce of bilingual agents who recognize the importance of the 2023 ‘customer experience’ and specialize in delivering just that. And eCommerce? We were made for that. Let’s talk about how we can take your business forward.

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Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

And as the world continues to emerge from the debilitating effects of COVID-19, one thing is abundantly clear: the siloed environments of sales, marketing, opps (other people’s platforms) and IT are over. By 2027, it’s projected that social commerce will account for $604 billion in sales. Purpose: Companies need to stand for something.

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Why Does A Business Need Multilingual Customer Support?

IdeasUnlimited

According to CSA Research, 74% of customers are willing to buy again if they receive after-sales support in their regional language. Emotions drive 95% of sales decisions. To get started, simply head over to our contact us page, or email us at sales@ideasunlimitedonline.com. Enhanced Communication.