Remove 2020 Remove Banking Remove Call Logging Remove Customer retention
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Tech Stack for Financial Services – The Ultimate Guide [2020]

JustCall

The year 2020 calls for progressive financial services. This may leave the customer either in confusion or ignorance. When considering a helpdesk, There are varying queries related to stocks or investment banking etc. Its CRM features help to track leads and sales pipeline, keep account of your records and call logs.

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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

Predictive Dialer: An automated calling system, typically used for sales. Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. Companies that still aren’t investing heavily in analytics by 2020 probably won’t be in business in 2021.