Changing Customer Experience with the All New Webex Contact Center [WEBINAR]
Cisco - Contact Center
FEBRUARY 1, 2021
Omar Tawakol is the VP/GM of the Cisco Contact Center business unit. Prior to this role, Omar was the co-founder and CEO of Voicea, a voice-based AI assistant platform, which he led until its acquisition by Cisco in August 2019. Webex Contact Center [Solution webpage]. Collaboration Social Channels.
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