Livepro

JULY 17, 2018

livepro’s third annual Customer Experience Knowledge Management Forums are back in 2018 bigger and better than ever before. Topic: ‘Engaging the team on the Balanced Score Card through Gamification’. KEYNOTE SPEAKER SYDNEY 30th AUGUST 2018. KEYNOTE SPEAKER MELBOURNE 12th SEPTEMBER 2018.

Transportation 40

Transportation Government Multichannel Consulting 40

VocalCom

AUGUST 14, 2017

Using creative ways to train agents, such as gamification or fun offsite activities, helps them foster a team spirit and understand brand goals. According to Gartner, 50% of companies will redirect their investments to customer experience innovations by 2018. Greater employee motivation.

Customer Service 48

Customer Service Contact center software Gamification Customer centricity 48

JustCall

APRIL 24, 2023

Convoso Overview Convoso is a one-of-a-kind contact center software with an added gamification twist. Businesses that use Convoso can benefit from its capacity for gamification, as it will help them: Boost user engagement Keep their team motivated to achieve business KPIs through the use of: Leaderboards Points Custom agent avatars, etc.

voip 52

voip CRM Enterprise Call Center 52