pindrop
JANUARY 17, 2020
In 2018, the fraudulent call rate came in at 1 in every 685 calls – a higher rate than from years prior. It is clear fraudsters understand how to maneuver around legacy security solutions, and enterprises need to take note.
Revation Systems
JULY 17, 2019
Now, Revation’s LinkLive technology handles every session that comes into our call center from beginning to end. The level of control that I now have over my operation since using the LinkLive call center solution has significantly increased. The Solution. Donte Lazarus , Roper St. Francis Healthcare.
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Revation Systems
MAY 2, 2019
The lack of real-time, easily accessible data for the call center’s performance limited the ability to improve overall patient experience in today’s digital ly transform ed healthcare system. The Solution . Francis went live with Revation’s LinkLive multimedia call center solution in April of 2018.
Hodusoft
NOVEMBER 13, 2019
The face to face experience Social media integration is fine in contact center solutions but for agents and customers to view each other during a talk is much better. We can expect it to gain even more ground as call centers based around WebRTC become more popular.
JustCall
AUGUST 10, 2022
Features like call queuing, call recording, number porting, and speech-to-text make it a great solution for support and sales agents. It also integrates with third-party solutions like HubSpot, Zendesk, Pipedrive, and Intercom, giving you the ability to create an all-rounded, robust contact center solution.
JustCall
FEBRUARY 13, 2023
Features like call queuing, call recording, number porting, and speech-to-text make it a great solution for support and sales agents. It also integrates with third-party solutions like Hubspot, Zendesk, Pipedrive, and Intercom, allowing you to create an all-rounded, robust contact center solution.
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