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Five CXOs share their biggest challenges and how they overcame them

Quadient

Mon, 07/17/2017 - 23:00. As the CXO or customer experience executive in your organization, you are essentially the “change agent”. Ultimately your job is to drive change within the company i.e. culture change, customer experience change, and more. Having to align customer priorities.

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8 Powerful Customer Experience Bloggers You Need to Watch in 2018

Fonolo

Bliss is a fitting last name for the Founder and CEO of CustomerBliss , which focuses on improving the lives of customers in any industry. Not only is omnichannel customer support something to be desired; it’s in demand. Missed Fonolo’s 2017 Top Blogger List? What’s Inside: Pain Points Across the Customer Journey.

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Top 50 Customer Success Influencers 2021

SmartKarrot

Ruling the Customer Success industry with her tried-and-tested business growth practices, Jeanne is a celebrated coach to over 20,000 leaders and a 5-time Chief Customer Officer with global giants. Additionally, he serves as the Chief Customer Officer at Higher Logic. Jeanne Bliss. Jeff Breunsbach.