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(v)WeCare Expert Roundtable: Retail Trends

Vcaretec

Let’s meet our Customer Care experts: vcare-expert-shep-hyken Shep Hyken : Customer service speaker and bestselling author, Shep’s focus is on delivering amazing customer service, customer engagement, managing the customer experience, and creating customer loyalty.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they’ll surely remember. . Evan Shumeyko. Lynn Hunsaker.