AskNicely

JULY 24, 2017

Your unhappy campers have a potentially significant material cost: in 2015 over 7,500 unsuccessful Virgin Media job applicants cancelled their contracts and went to the competition , resulting in a revenue loss of over $6 million. NPS (Net Promoter Score) is one of the simplest ways of measuring feedback.

Brand ambassadors 60

Brand ambassadors Surveys Feedback Coaching 60

JivoChat

JULY 20, 2021

With a smooth and fully-supported onboarding process, you can build customer confidence, gather (and respond to) customers’ feedback, and meet their needs quickly. Close the Loop on Customer Feedback. You can collect customer feedback with a survey or by conducting user testing and focus groups with your customers.

Customer retention 52

Customer retention Gamification Education Self service 52

REVE Chat Blog

APRIL 1, 2020

They might model their preferences based on what other brands can do for them. Customer reviews and feedback – Today’s customers do not delay in sharing their positive as well as negative experiences over social media or via word of mouth. Feedback and reviews greatly influence brand image and reputation.

Management 75

Management Feedback Brand ambassadors Chatbots 75

SmartKarrot

JANUARY 20, 2022

The objective of the London-based firm, which was founded in 2015, is to put security at the center of software development rather than later. Developers can achieve this through their cloud platform, which provides real-time feedback and automated solution suggestions during the development process.

SaaS 10

SaaS Advertising B2B Transportation 10