2015 Agent burnout Examples Self service 
Balto
FEBRUARY 6, 2023
For example, 72.45% of those who received additional pay reported working towards a promotion, compared to only 44.95% of those who did not. Gartner Predicts Conversational AI Will Reduce Contact Center Agent Labor Costs by $80 Billion in 2026. How to Battle Contact Center Agent Burnout. 2019, February 8). Entrepreneur.
Nicereply
SEPTEMBER 6, 2022
This specific article was originally written in 2015, but it received a major update in 2022 and offers excellent tips for support leaders. It’s chock-full of a ton of real examples from various companies on how to set up an impactful knowledge base. 5 Tips for CX Leaders to Combat Customer Service Agent Burnout (Kustomer).
Expert insights. Personalized for you.
52 
Let's personalize your content