2014 Blog Multichannel Sales 
CX Journey
DECEMBER 16, 2014
It appeared on the site on September 15, 2014. I do sometimes find inspiration to write about both customer and employee experiences in the strangest ways, but that story got me thinking about this blog post that I needed to write about customer retention and how to keep customers coming back. I''ll tell you, but first a story.
aircall
DECEMBER 7, 2017
Sales and Customer Support act as the first line of contact, while Booking Management takes care of lease scheduling and logistics. Spotahome initially managed bookings through individual emails and Google groups when the business launched in early 2014. Where the Phone Fits at Spotahome. Both the landlords and the tenants.”.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Eptica
DECEMBER 11, 2015
In this previous blog we discussed the key trends in the United States. In 2014 7% said they found it impossible or extremely difficult to find information on retailers’ websites – yet in 2015 this had trebled to 21%. Yet the number of UK shoppers that complain of not being able to find information is rising dramatically.
LiveChat
NOVEMBER 14, 2017
Taking customer servicing offline is a big put-off and can hamper sales. These include industry forums, blog, review websites, etc. In partnership with Essence it decided that a multichannel approach was the answer. This was in 2014. The instantaneous ‘click & buy’ has been instilled into our online habits.
Comm100
FEBRUARY 6, 2018
This blog post will cover several of the top, most sought-out customer engagement tools on the market. Price : Sales Cloud ranges from $25-$300/user/month. Sales + Service Cloud ranges from $100-$325/user/month. Need : CRM — includes lead tracking, note taking, calendars, task management; sales force automation (SFA).
Expert insights. Personalized for you.
83 
Let's personalize your content