Netomi

JANUARY 5, 2022

Adam understands the impact that customer experience can have on the bottom line. He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. Temkin Group was acquired by Qualtrics in October 2018.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Callminer

SEPTEMBER 5, 2017

Nabahat Shanza is a professional content writer for the blog of Dialer360. Jack is also Founder & CEO of FM Outsource, an award-winning digital customer service outsourcing solution. Jack is a regular public speaker on customer service/experience, AI, and automation. Nabahat Shanza. nabahatShanzA.

Call Center 140

Call Center call center software outsourcing Coaching 140

Comm100

OCTOBER 11, 2017

If you want a well-rounded, capable, and effective social media customer care team, then the answer is all of the above. This blog post will show you what makes a jointly-owned social media customer service strategy so necessary, and will walk you through how to implement one yourself. Undynamic Customer Outreach.

Customer Service 49

Customer Service Customer Care Morale Marketing 49