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Four Cool Ways to Cement Customer Trust

PeopleMetrics

After a 20-minute wait, we were greeted by a pleasant sales assistant who asked to see my order summary and proof of identity. Some brands are going much deeper than policy design and employee training. This is leading Barclay''s re-design of common bank forms, devices and physical branch structures. It''s company policy.". -

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Missed Calls: The Real Impact on Your Business

aircall

The average price of a lost customer will vary wildly by sector, but BT Business estimated an average cost of £1,200 in 2014, or about $1,575 USD. But even worse than lost sales is the impression that missed calls have on your public reputation. We always say, sales can be made by email, but you make a customer-for-life over the phone.