PeopleMetrics

JULY 14, 2015

PeopleMetrics is proud to recognize its fifth-annual Brand Ambassador Award Winners. These individuals received the most customer recognition through PeopleMetrics customer experience software in 2014, proving their consistency in going above and beyond to deliver for customers. Three Qualities of Brand Ambassadors.

Brand ambassadors 88

Brand ambassadors Customer centricity Banking Feedback 88

PeopleMetrics

DECEMBER 5, 2014

Some brands are going much deeper than policy design and employee training. According to a recent Emotivator pos t, in an attempt to better empathize with banking customers with mobility issues, Barclay''s Bank is having its branch staff wear a specially designed suit as they enter and seek service in one of their branches.

Brand ambassadors 76

Brand ambassadors Banking Advertising Education 76

aircall

SEPTEMBER 26, 2016

The average price of a lost customer will vary wildly by sector, but BT Business estimated an average cost of £1,200 in 2014, or about $1,575 USD. There’s nothing more valuable to you than a loyal brand ambassador, and nothing more dangerous than a customer scorned. And when that responsiveness is lacking?

Brand ambassadors 59

Brand ambassadors Interactive Voice Response Entertainment Sales 59