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ProProfs Blog
JANUARY 30, 2020
Customer Engagement Statistics 2020 Explained. Retail banking customers who are fully engaged bring 37% more annual revenue to their primary bank than actively disengaged customers. Consumers’ trust in retailers and manufacturers has declined by more than half since 2014. Source: Gallup ) Tweet this.
Avaya
OCTOBER 25, 2017
Sources like CNBC and The Telegraph predict that the retail bank branch will die within the next decade. In fact, the market is heading towards bank branch innovation unlike anything we’ve ever seen. Traditional vendors must now compete alongside newer digital-only banks like Ally in the U.S., In Italy, banks like CheBanca!
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