Remove 2013 Remove B2C Remove Customer centricity Remove Technical Support
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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

Asia’s first fully digital telco, Circles.Life is focused on giving power back to the consumer, and is “revolutionizing the digital services industry through a customer-centric user journey.” It’s not the entirety of my team that’s now Customer Love, it’s the people who are the technical support agents.”.

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

Dimension Data’s 2016 Global Contact Centre Benchmarking Report, © Dimension Data 2013-2016. The contact centre will support this by providing hints, tips, education and technical support. employ customer support specialists, who will become trusted and recognized, rather than be nameless agents.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Annette Franz. Ashna Patel. Donna Weber.