2013 APIs industry standards Technology 
AWS Machine Learning
NOVEMBER 22, 2023
Innovation Talks – Learn about the latest cloud technology from AWS technology leaders and discover how these advancements can help you push your business forward. Also learn how prompts can be integrated with your architecture and how to use API parameters for tuning the model parameters using Amazon Bedrock.
Fonolo
SEPTEMBER 27, 2018
Call center technology used to be hardware-based, voice-focused, proprietary and cloistered from plain vanilla developers and IT people. Twilio and others made the once daunting voice-and-telco part of call center just another API call. This industry is moving fast. That’s all changing. Call Center 101: The Golden Rules of SLAs.
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