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Vonage Acquires NewVoiceMedia – What Does It Mean?

Fonolo

SEPTEMBER 27, 2018

Twilio and others made the once daunting voice-and-telco part of call center just another API call. This announcement from 2013 only addresses NVM using Twilio for inbound/outbound routing, but things may have evolved since then. This industry is moving fast. The top of Salesforce Tower (the Ohana Floor) is now open.

Call Center 76
Call Center voip CRM industry standards 76
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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

NOVEMBER 22, 2023

Also learn how prompts can be integrated with your architecture and how to use API parameters for tuning the model parameters using Amazon Bedrock. In this workshop, learn how to use vector databases with Amazon Bedrock, a service that makes foundation models from Amazon and leading AI companies available via a single API.

Engineering 108
Engineering Best practices APIs Government 108
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