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SYKES Ranks #1 for Vision & Go-to-Market Strategy on Hfs Research Front Office Customer Engagement Operations Report

Sykes

The report emphasized SYKES’ serious investments in digital capability to expand their solutions across the entire customer lifecycle — from the digitization of business processes to marketing, sales and care. Its Americas and EMEA regions primarily provide customer?engagement

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SYKES Names Symphony Ventures Co-Founder Ian Barkin Its New CSO/CMO

Sykes

While its suite of solutions traditionally focused on post-sales support, the portfolio now extends across the entire customer lifecycle, from marketing to sales to care. engagement solutions and services with an emphasis on inbound multichannel demand generation, customer service and technical support to its clients’ customers.