2012, APIs, Benchmark and Best practices - Customer Contact Central

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2012

APIs

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Build a multilingual automatic translation pipeline with Amazon Translate Active Custom Translation

AWS Machine Learning

JUNE 15, 2023

We demonstrate how to use the AWS Management Console and Amazon Translate public API to deliver automatic machine batch translation, and analyze the translations between two language pairs: English and Chinese, and English and Spanish. In this post, we present a solution that D2L.ai

APIs

APIs Benchmark Best practices Engineering

Selection, Implementation and Use: The Journey of Contact Center Technology with Joe Rice

Vistio

SEPTEMBER 20, 2021

And in 2012, I decided to make the jump to the indirect or referral partner channels, where a lot of these big Gartner ranked vendors across contact center and unified communications and networking have these really robust programs that enable partners, or referral brokers, or agents to basically add value around the purchasing process.

Contact Center

Contact Center Technology Finance Average Handle Time

Webinars

Manual Call Reviews? There's a Better Way!

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Build a multilingual automatic translation pipeline with Amazon Translate Active Custom Translation

Selection, Implementation and Use: The Journey of Contact Center Technology with Joe Rice

Webinars

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