Kayako
OCTOBER 29, 2015
I’ll give you some tips to help you decide whether you can afford to outsource, or whether you should invest the time in building your own in-house support team. The birth of mainstream outsourcing: 2000 – 2010. Slowly coming back home: 2010 – 2015.
Customer Interactions
AUGUST 7, 2014
During the last several years Jason has been the primary point of contact for providing technical support for the Communications Center’s 9-1-1 telephone systems. In addition to his excellent work ethic on the job, Chris supports his community through fundraising initiatives.
Netomi
JANUARY 5, 2022
In July 2010, Eliason left Comcast to become the global director of social media at Citi. Having spent the first decade of this career managing a complex technical support environment for Occupational Health and eLearning software, Nate transitioned to Customer Experience 2015. Customer Service Leaders: Nate Brown.
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