2010 Banking Customer Support Technical Support 
Kayako
OCTOBER 29, 2015
The customer support rep role has travelled the world and back. I’ll give you some tips to help you decide whether you can afford to outsource, or whether you should invest the time in building your own in-house support team. The birth of mainstream outsourcing: 2000 – 2010.
Netomi
JANUARY 5, 2022
Flavio is the VP of Operations and Customer Support at DigiCert, Inc., In July 2010, Eliason left Comcast to become the global director of social media at Citi. After receiving numerous recognitions in his role at Citi, Eliason was named Executive VP, US Digital, and Customer Experience for Zeno Group in October 2015.
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