Utilita Deploys Thoughtonomy Digital Workers to Enhance Customer Service
CSM Magazine
NOVEMBER 13, 2019
Within the first 12 months, Utilita has automated 24 processes across the business using Thoughtonomy’s award-winning SaaS-based Intelligent Automation platform. They include switching customers from credit agreements to pre-pay schemes, ordering new pre-payment top-up cards for customers and handling the transfer.
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