Interactions

JULY 22, 2021

A recent study by the UK Institute of Customer Service found that complaints about poor customer service are at their highest levels since 2009. It is this home-based lifestyle, both personally and professionally, that has presented unprecedented challenges to businesses. In fact, online sales hit $791.70

Customer Service 62

Customer Service Wait times Technical Support Advertising 62

Quality Contact Solutions

JULY 19, 2018

At Quality Contact Solutions, we’ve defined our niche as sales. We exist because the world is driven by sales. Program Type: Business to business sales. Project scope: QCS conducts business to business sales for this client. QCS has been working with this client on an on-going basis since 2009.

Telemarketing 63

Telemarketing Inbound sales Outbound sales outsourcing 63

TechSee

DECEMBER 5, 2017

Customers appreciate: Faster, personalized customer support. Contact Centers appreciate: Enchant enables better collaboration of support teams making sure nothing falls through the cracks. Customers appreciate: The personalized and intuitive customer self-service.

Contact Center 116

Contact Center Technology Self service Call Center 116