NobelBiz

APRIL 9, 2024

Amendments, including the 2009 HITECH Act, have strengthened HIPAA, introducing stringent compliance measures and penalties for violations, underscoring the act’s pivotal role in balancing patient privacy with the operational needs of the healthcare system. The post What is Call Center Compliance? appeared first on NobelBiz.

Call Center 104

Call Center Telemarketing Healthcare Government 104

JustCall

JANUARY 31, 2023

Feedback on JustCall from Real-World Users “Painless, easy onboarding. per user per month Premium – Message, video, and phone features and an open API at $33.74 per user per month Ultimate – Message, video, and phone features and an open API at $44.99 per month/per license Cloud Business : $19.99

voip 52

voip Enterprise Interactive Voice Response CRM 52

Comm100

NOVEMBER 13, 2022

Engagement in these spaces can help to shift public perception, so thanking customers for their feedback and responding to issues is important. Top priorities in active listening are paying attention, providing feedback during the conversation, and showing engagement in what the speaker is saying. Founded: 2009.

Customer Service 78

Customer Service Chatbots Best practices Surveys 78

JustCall

JANUARY 19, 2023

Google Voice Founded in 2009, Google Voice is a voice-over-Internet protocol (VoIP) phone service. To use WhatsApp for larger businesses, go on over to Business API where you can send messages with images, videos, and GIFs. Nextiva CRM: You can easily keep customer data in front of your agents with Nextiva’s built-in CRM.

voip 52

voip CRM Interactive Voice Response Enterprise 52