Remove 2008 Remove Customer centricity Remove Sales Remove Upselling
article thumbnail

Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

It is no surprise that discretionary spending practices lead customers to reconsider whether or not they need to renew or expand certain subscriptions. Since most SaaS companies started after the 2008 financial crisis, this is the first test of the sustainability of the model during the crisis. The Shift to Remote Work.

SaaS 71
article thumbnail

Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

It is no surprise that discretionary spending practices lead customers to reconsider whether or not they need to renew or expand certain subscriptions. Since most SaaS companies started after the 2008 financial crisis, this is the first test of the sustainability of the model during the crisis. The Shift to Remote Work.

SaaS 71
article thumbnail

Inside Customer Success: Uberflip

Amity

Uberflip has always had a strong marketing team because, after all, we’re a content marketing platform, the sales team has grown a ton over the last couple of years, and we have an amazing, fast-growing engineering team that’s built an amazing product. How did you personally get started in Customer Success?