Fonolo

NOVEMBER 17, 2020

2016: 50% of Global 1000 companies will have stored customer-sensitive data in the cloud. Big Data is Getting Bigger. Companies are increasingly trying to obtain a 360-degree view of the customer by blending customer feedback data with their existing CRM systems. Up from just 2.2% The Value of Metrics.

Contact Center 176

Contact Center Gamification Call Center Average Handle Time 176

Natalie Petouhof

MARCH 11, 2016

For insurers facing significant variance in workload demands, access to the highly scalable AWS Cloud provides a cost-effective way to integrate functions (such as CRM, policy administration and underwriting) and increase computing capacity on a pay-per-use basis with minimal upfront investment.

Enterprise 40

Enterprise Analytics CRM Consulting 40

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Founded in: 2008. Founded in: 2008. Nowadays, it’s almost impossible to find a company that does not use SaaS to further its business.

SaaS 10

SaaS Finance Advertising Engineering 10