Hodusoft

MAY 17, 2024

Key standards like the Computer-Supported Telecommunications Application (CSTA), the Java Telephony API (JTAPI), the Telephony Server API (TSAPI), and the Telephony Application Programming Interface (TAPI) normalized CTI interfaces. By 2008, PBX vendors aligned with standards like TAPI, CSTA, or TSAPI.

Interactive Voice Response 52

Interactive Voice Response CRM Contact Center Call Center 52

Lumoa

JUNE 23, 2021

Migration to the Cloud Buoyed by the COVID-19 outbreak, cloud migration dramatically increased during the steepest economic contraction since the 2008 financial crisis. So it’s no surprise CX leaders will continue to increase their investments in it this year.

Cloud contact 83

Cloud contact Interactive Voice Response Contact Center Chatbots 83

SmartKarrot

APRIL 13, 2020

This is achieved with the assistance of third-party APIs. Hence, APIs are ubiquitously used for most SaaS businesses. The ‘haven for programmers’ – GitHub has been providing its services through a SaaS model since 2008. The gigantic explosion of SaaS solutions posed a need for efficient integration and data migration.

SaaS 19

SaaS Engineering APIs Analytics 19

SmartKarrot

JANUARY 18, 2022

The services provided by Zoho include Zoho CRM, inventory management, mobile application development, project time tracking, collaborative client portal, and more. Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. CloudCherry.

SaaS 11

SaaS Finance CRM Analytics 11