9 Unmissable Reasons Why You Need to Care about Social Media Customer Service
Comm100
OCTOBER 17, 2017
By responding to inquiries, feedback, praise, and complaints in a timely and compassionate way, you will be able to cultivate a caring brand image, and in turn generate more positive, productive connections, rather than one-sided posts. …On Some of the feedback was, ‘I still love you and it’s OK.’ On Their Terms.
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