Fonolo

APRIL 17, 2019

This certified airline rating system is recognized as an industry benchmark of airline standards in airport and cabin staff services’ onboard products; and business-class lounge offerings. In 2007, it was the first in North America to introduce mobile check-in with electronic boarding passes. Successful case studies.

Airlines 78

Airlines Transportation Contact Center Self service 78

Netomi

JANUARY 5, 2022

So much so, we built the best chatbot and AI tool to help automate the low touch, mundane tasks support teams are inundated with. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues. RPA Helps Contact Centers Deliver Better Customer Experiences. Leslie O’Flahavan.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Comm100

FEBRUARY 6, 2018

Although Comm100 is primarily a customer service software, it also acts as a sales solution, helping contact centers convert leads and upsell products in real time, just as a salesperson might do in a brick-and-mortar store. Zendesk was founded in 2007 by three friends using an old kitchen door as a desk.

CRM 42

CRM Enterprise SaaS Marketing 42